Hospitality Management
Course Description
The Hospitality Management (EN) bachelor's degree at the University of Naples Federico II teaches students how to manage hotels, food-and-beverage businesses, tourism services, events, and customer experiences. It is a three-year, 180-credit programme with a strong practical and industry-focused approach.
What you will learn
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Hotel management: Front-office operations, guest relations, room division, revenue management, and overall hotel operations.
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Food and beverage management: Restaurant and room management, catering services, food-and-beverage administration, quality standards, and cost control.
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Business economics and management: How hospitality businesses operate, make financial decisions, plan strategies, and manage performance.
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Marketing and sales: Hotel marketing, pricing policies, online and offline distribution, customer relations, and social-media data analysis.
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Tourism and events: Tourism economics, tourism policy, transport, cruise operations, event planning, and conference management.
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Law and business planning: Private law, commercial law, navigation law, business planning, strategic management, and innovation.
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People management: Human-resources management, team building, and leadership skills for hospitality workplaces.
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Food culture and sustainability: Gastronomic culture, ethical food, agri-food topics, environmental value, and sustainable tourism.
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Digital and analytical skills: Information technology, statistics, and analysis of social-media data used in hospitality businesses.
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Foreign languages: Language learning is part of the programme, with at least B1-level English required for admission.
Practical training
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You will complete two compulsory internships: 20 CFU in the second year and 30 CFU in the third year.
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Internships can take place in Italy or abroad in hotels, restaurants, tourism companies, cruise companies, event businesses, and related organisations.
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The course includes practical activities such as challenges, business games, and role-playing exercises, often involving partner companies.
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You can also take part in Erasmus+ study or traineeship mobility abroad.
Specialisation options
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You can focus on Hotel Management, including resident management, room division, guest relations, and revenue management.
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You can also specialise in Food & Beverage Management, including restaurant management, room management, and F&B administration and control.
Final project
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In the final year, you will prepare a research-based thesis on a hospitality-related topic, agreed with a lecturer, and present it before the degree committee.
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The thesis can be written in either Italian or English.
Eligibility
Requirements
Academic requirements
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You must hold a high-school diploma or an equivalent foreign qualification recognised as suitable.
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You must have completed secondary education before applying.
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The course is taught in English and Italian, so you should be comfortable studying in both languages.
English requirement
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You need English proficiency of at least B1 CEFR level.
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Your English level is assessed during the admission process.
Admission requirements
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Admission is selective because the course has a limited number of places: 60 for EU students and 5 for non-EU students.
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You must apply through the official call for applications during the stated application period.
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You must attend an oral admission interview covering general knowledge, tourism-sector awareness, and your motivation for the course.
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Your final ranking is based on 50 points for the oral interview and 50 points for your high-school diploma grade.
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Selection normally takes place in July, with an additional round in early September if places remain.
Course requirements
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The programme lasts three years and requires 180 CFU/ECTS credits.
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You must complete two compulsory internships: 20 CFU in the second year and 30 CFU in the third year.
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Internships are unpaid curricular placements, but partner companies may offer benefits such as expense reimbursement, accommodation, or meals.
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You must complete a final thesis on a hospitality-related topic and present it before the degree committee; it may be written in Italian or English.
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For non-EU students
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You must complete the Universitaly pre-enrolment process and obtain an Italian student visa before final enrolment.
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You must meet the same academic and English requirements as other applicants, while competing for one of the 5 non-EU places.
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Documents Required
For the Hospitality Management (EN) bachelor's course at the University of Naples Federico II, you need to submit documents for the application, selection interview, and later enrolment. The course has 60 places for EU students and 5 for non-EU students.
Documents for application
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High-school diploma or equivalent qualification — required for admission; qualifications obtained abroad must be recognised as equivalent.
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Valid passport or identity document — normally needed to apply and complete university procedures.
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Application form submitted through the university's official
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Contact details and personal information required for the selection process.
Documents for selection
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High-school final-grade certificate or transcript — your diploma grade is worth 50 of the 100 selection points.
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English-language proof — you must show at least B1 CEFR English proficiency, which is assessed as part of the admission process.
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CV/resumé — useful for the oral interview and for partner-company activities, though the official page specifically highlights the oral interview rather than listing a mandatory CV upload.
Admission interview
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You must attend an oral admission interview, which covers general culture, tourism-sector knowledge, and your motivation for studying hospitality management.
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The interview is worth 50 points, while your high-school diploma grade is worth the other 50 points.
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Selection normally takes place in July, with an additional session in early September if places remain.
For non-EU students
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You must complete the Universitaly pre-enrolment process and provide the documents required for an Italian student-visa application.
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These generally include a valid passport, High-School Certificate, proof of English proficiency, and any documents required by the Italian embassy or consulate in your country.